Privacy Policy

Last Updated: November 3, 2025

1. Information We Collect

1.1 Information You Provide

When you use FansHub, you may provide:

• Account Information: Username, email address, password, display name
• Profile Information: Bio, profile photos, cover images, social media links
• Age Verification: Confirmation that you are 18+ years old
• Cryptocurrency Wallet: Solana wallet addresses (public keys only)
• Content: Posts, photos, videos, NFTs, messages, comments
• Payment Information: Transaction history, subscription data, tip records
• Communications: Support tickets, emails, feedback

1.2 Automatically Collected Information

We automatically collect:

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: Session cookies, authentication tokens, preferences
• Blockchain Data: Public transaction history on Solana blockchain
• Log Data: Access times, error logs, security events

1.3 Information from Third Parties

We may receive information from:

• Wallet Providers: Phantom, Solflare (public wallet addresses only)
• Blockchain Networks: Public transaction data from Solana
• Payment Processors: Third-party services for fiat transactions

2. How We Use Your Information

We use your information to:

2.1 Provide Platform Services

• Create and manage your account
• Process cryptocurrency transactions and payments
• Display your content to subscribers and fans
• Enable messaging and social interactions
• Manage NFT minting and marketplace features

2.2 Ensure Safety and Security

• Verify age requirements (18+ only)
• Detect and prevent fraud, scams, and abuse
• Enforce Terms of Service and Platform Standards
• Investigate violations and illegal activities
• Protect cryptocurrency wallets and transactions

2.3 Improve Platform Experience

• Analyze usage patterns and trends
• Develop new features and services
• Personalize content recommendations
• Optimize platform performance

2.4 Communications

• Send transaction confirmations and receipts
• Notify you of important account changes
• Respond to support inquiries
• Send security alerts and warnings
• Provide updates about policy changes (with your consent)

3. How We Share Your Information

We do not sell your personal information. We may share information with:

3.1 Public Information

• Profile Data: Your username, display name, bio, and profile images are public
• Content: Posts, NFTs, and comments you mark as "public" are visible to all users
• Blockchain Data: Solana wallet addresses and transactions are publicly visible on the blockchain

3.2 Service Providers

We share information with trusted partners who help us operate the platform:

• Cloud Hosting: Server infrastructure and data storage
• Payment Processors: Cryptocurrency transaction services
• Security Services: Fraud detection and prevention
• Analytics Providers: Usage statistics and performance monitoring

3.3 Legal Requirements

We may disclose information when required by law:

• Comply with legal obligations, court orders, or subpoenas
• Protect our rights, property, or safety
• Prevent fraud, illegal activities, or terms violations
• Cooperate with law enforcement investigations
• Respond to national security or public safety requests

3.4 Business Transfers

If FansHub is acquired, merged, or sold, your information may be transferred to the new owner. We will notify you before your information is subject to a different privacy policy.

4. Data Security

We implement security measures to protect your information:

• Encryption: HTTPS/TLS encryption for all data transmission
• Wallet Security: Private keys encrypted using industry-standard methods
• Access Controls: Limited employee access to personal data
• Regular Audits: Security assessments and vulnerability testing
• Secure Storage: Encrypted databases and secure cloud infrastructure

5. Your Privacy Rights

Depending on your location, you may have rights to:

5.1 Access and Portability

• Request a copy of your personal data
• Download your content and transaction history
• Export your NFTs and cryptocurrency records

5.2 Correction and Update

• Update your profile information anytime
• Correct inaccurate or incomplete data
• Change your privacy settings and preferences

5.3 Deletion and Restriction

• Delete your account and associated data
• Request restriction of data processing
• Opt-out of marketing communications

5.4 How to Exercise Your Rights

To exercise these rights, contact us at:

• Email: privacy@fanshub.app
• Subject Line: "Privacy Rights Request"
• Include: Your username, email, and specific request

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

6.1 Essential Cookies

• Maintain your login session
• Remember your preferences
• Provide security and fraud prevention

6.2 Analytics Cookies

• Understand how users interact with the platform
• Measure performance and usage statistics
• Improve user experience and features

6.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may impair platform functionality.

7. Data Retention

We retain your information:

• Account Data: Until you delete your account, plus 90 days for backups
• Transaction Records: 7 years for financial and tax compliance
• Content: Until you delete it or your account is closed
• Log Data: 12 months for security and debugging purposes
• Legal Holds: Indefinitely if required by law or ongoing investigations

8. International Data Transfers

FansHub operates globally. Your information may be transferred to and processed in countries different from your own. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

10. Third-Party Links

Our platform may contain links to external websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via:

• Email to your registered address
• Prominent notice on the platform
• Update to the "Last Updated" date above

Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or concerns:

• Privacy Team: privacy@fanshub.app
• General Support: support@fanshub.app
• Data Protection Officer: dpo@fanshub.app
• Address: [Your Business Address]

13. Specific Regional Rights

13.1 California Residents (CCPA)

California users have additional rights under the California Consumer Privacy Act. Contact us to exercise these rights.

13.2 European Users (GDPR)

EU/EEA users have rights under the General Data Protection Regulation, including the right to data portability and erasure.

13.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate.